With guidance from Administration & Finance leadership, the Executive Director of Quality Assurance & Audit Services and the QA team worked with DocuSign to extend the deadline for retrieving completed DocuSign documents to June 30, 2026. This extension ensures continuity of the Electronic Signature Program and supports a gradual, controlled transition throughout FY 2026–2027. The extended timeline allows for the following:
Document Retrieval and Archival
The extended timeline allows the campus to retrieve executed documents stored in DocuSign (2019–2025) and move them to appropriate repositories such as Box and OnBase. This process ensures compliance with CSU records retention schedules and policies while reducing the risk of data loss during the Adobe Sign migration. The deadline for retrieving completed DocuSign documents has been extended from December 15, 2025, to June 30, 2026.
During this period, DocuSign access is limited to document retrieval only. All routing, data collection, and signature processes must be conducted in Adobe Sign as soon as forms become available. Full migration of all SF State electronic business processes—more than 600 in total—is anticipated by the end of February 2026.
Support for CSUBuy P2P and Concur Enhancement Projects
With the launch of CSUBuy P2P in January 2026 and the Concur Enhancement Project in March 2026, this extension provides a critical buffer for Financial Services to address operational gaps and maintain process continuity. The extended timeline also benefits the Concur Enhancement Project, as reconciliation reports often take weeks to process. This approach reduces strain on PCard staff and enables a direct migration from DocuSign to Concur, eliminating the need for interim workflows in Adobe Sign for all SFSU users.